Frequently Asked Questions
Find answers to common questions about King Bolola. Can't find what you're looking for? Contact our support team.
1. What is your refun sd policy?
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2. How do I cancel my purchase?
You can cancel your purchases through your platform's store (App Store, Google Play, or PC Store). Follow the instructions provided there to manage your payments.
3. How do I report a bug?
Go to the game's Settings → Feedback/Support and describe the issue. Our team reviews all reports and works to fix problems as quickly as possible.
4. Can I play King Bolola on multiple devices?
Yes! Simply log in to your account on any supported device. Your game progress will automatically sync.
5. What platforms is King Bolola available on?
King Bolola is available on iOS, Android, and PC. Visit your platform's store to download the latest version.
6. What is your refund policy?
Refunds are managed according to your platform's store policy (App Store, Google Play, or PC Store).
- If you made a purchase through one of these stores, please follow their refund process directly.
- Refunds are generally available only for accidental or duplicate purchases.
- Once purchased items (such as coins or in-game content) have been used, they cannot be refunded.
If you experience a purchase issue, please contact our Support Team through the in-app Help/Support section for assistance.
7. Is my data safe?
Absolutely. King Bolola follows strict privacy and security policies. We do not share your personal data with third parties. You can review our Privacy Policy in the app or on our website.
8. How do I change my account or link a social account?
Go to Settings → Account, where you can link or switch accounts with Facebook, Google, Apple ID, or other supported login options.
9. Why is my game crashing or lagging?
Ensure your device meets the minimum requirements and has the latest updates installed. Restarting the app or clearing cache can often fix minor issues.
10. Can I gift coins to friends?
Yes! Go to Store → Gift to a Friend → Fill in the username or ID → Choose amount → Write a message (optional) → Send a Gift.
11. Are there tips for beginners?
Yes! In the Play and Learn section, you can find tips, and in the Videos section, tutorials show how to play the game.
12. What do I do if my payment failed?
Check your store account for payment issues, ensure you have sufficient funds, and retry the purchase. Contact support if the problem continues.